Privacy Policy

Introduction

RexPeps LLC ("RexPeps," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website rexpeps.com or place an order through our online store.

Information We Collect

We collect information you provide directly to us when you:

• Create an account or place an order
• Subscribe to our email list
• Contact us through our contact form or email
• Browse our website

This may include your name, email address, shipping address, billing address, phone number, and payment information. Payment information is processed securely through our third-party payment processor and is not stored on our servers.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to your inquiries and support requests
• Send promotional emails (only if you opt in)
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Shipping carriers: to deliver your orders
• Payment processors: to process your transactions securely
• Email service providers: to send transactional and marketing emails
• Law enforcement: if required by law or legal process

Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie settings through your browser preferences.

Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption for all data transmission, secure payment processing, and restricted access to personal data. However, no method of electronic transmission or storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Order records are retained for a minimum of 3 years for compliance purposes.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we learn we have collected information from a person under 18, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

RexPeps LLC
Email: [email protected]
Hours: Mon–Fri, 9AM–5PM CT